FAQ

Q: What is the estimated delivery time for national and international European orders?
A: National orders are expected to be delivered within a maximum of 5 business days. International European orders may take up to 8 business days.

Q: Are the estimated delivery times guaranteed?
A: The estimated delivery times provided are intended as a guide only and may vary.

Q: Who is responsible for any delays caused by destination customs clearance processes?
A: Fémelle is not responsible for any delays that may occur due to destination customs clearance processes.

Q: How are shipping fees calculated and displayed?
A: Shipping fees are specified in € and will be displayed during the checkout process, before the final payment step.